Privacy Policy

Last updated: November 15, 2026

This policy explains how DOT Number Help ("we", "us") handles information collected through dotnumberhelp.com. We are a private filing-assistance service and are not affiliated with FMCSA, USDOT or any government agency.

Information we collect

When you submit the triage form we collect what you enter: the problem you selected, your USDOT number if you provide it, your name, email, phone number and your description. Our hosting provider may log basic technical data such as IP address, browser type and pages visited.

How we use it

We use your information to review your public FMCSA record, respond to your request, prepare filings you ask us to prepare, and keep records of our work. We do not use it for unrelated marketing without your consent.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate (such as form, email and customer-management tools), with government agencies, process agents or insurers when you ask us to file on your behalf, or when required by law.

Sensitive information

Do not send passwords, Login.gov codes, full Social Security numbers or images of identity documents through our forms. FMCSA's identity verification is completed by you directly in Motus.

Retention and security

We keep information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Your choices

You can ask to access, correct or delete your information, subject to legal record-keeping obligations. Residents of some states, including California, may have additional rights; contact us to use them.

Contact

DOT Number Help
Email: [LEAD EMAIL]
Phone: [PHONE]