Start with the reason on the order
Out-of-service orders are issued for different reasons, and each has its own route to resolution. Keep the order letter and any notices from FMCSA. The reason, the date and the case number on those documents decide what happens next.
Reasons we see most often
- An unsatisfactory safety rating that was not upgraded in time.
- A New Entrant safety audit that was failed or not completed.
- An unpaid civil penalty.
- Missing or lapsed financial responsibility (insurance) filings.
- An imminent hazard finding, which is the most serious category.
What resolving it usually involves
Depending on the reason, that can mean a corrective action plan, a request for a safety rating review, payment arrangements on a penalty, or getting insurance filed again. Some steps have strict deadlines, so act quickly. For imminent hazard orders or contested findings, talk with a transportation attorney.
What we can and cannot do
We help you read the record, organize the documents, and prepare and submit the registration filings that are part of the fix. We do not give legal advice and we cannot promise that FMCSA will lift an order. You can also work with FMCSA directly at no charge.